Terms & Conditions of Returns

The following terms and conditions apply to the use of the oilsparesdirect.com website. By placing an order with us, you are agreeing to accept these terms and conditions of returns (The Conditions).

These terms and conditions can potentially change at any time, and it is up to you to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access these websites.

If you have any queries relating to our terms and conditions of ruturns, please contact the Customer Service team via hello@oilsparesdirect.com before placing an order.

1.0 - WARRANTIES AND RETURNED GOODS

1.1 - Subject to these Conditions, Seller warrants that at time of delivery the Goods will correspond with their specification PROVIDED Seller shall be under no liability in respect of any defect in the Goods arising from any drawing, design, or specification supplied by Buyer. Where Seller advises Buyer on the selection of the Goods, reasonable care and skill will be exercised in that selection.

1.2 - It is for Buyer to satisfy itself that the Goods are fit for the purpose for which they are intended, whether or not that purpose has been communicated to Seller. Subject to Clause 1.1 and with the exception of the condition and warranties implied by section 12 of the Sale of Goods Act 1979 all conditions warranties terms and undertakings express or implied statutory or otherwise in respect of the Goods are hereby excluded to the fullest extent permitted by law.

1.3 - Without prejudice to the provisions of Clause 5.2, any claim by Buyer which is based on any defect in the Goods or their failure to correspond with specification shall be notified to Seller within 30 days from date of delivery. If Buyer does not notify Seller within that period Buyer shall be deemed to have accepted the Goods.

1.4 - Seller may in its absolute discretion:

1.4.1 - refuse to accept return of the Goods unless Buyer produces evidence of purchase in respect thereof together with the number and the date of the relevant invoice;

1.4.2 - require Buyer to give an adequate written description of the defect to enable the fault to be identified;

1.4.3 - refuse to issue a credit note in respect of any returned Goods unless and until Seller has received from the manufacturer of the returned Goods notice that the manufacturer accepts the return of the Goods as defective and will refund to Seller the price thereof.

1.5 - Seller may permit Buyer to return to Seller Goods which comply with specification but which are surplus to Buyers requirements. Seller may in its absolute discretion refuse to accept the return of any Goods, or charge a handling charge in respect of any returned Goods. In any event, Seller shall not accept return of any Goods unless Buyer notifies Seller within 30 days from the date of [invoice] [delivery] that it wishes to return the Goods, and produces evidence of purchase in respect thereof together with the number and date of the relevant invoice. Seller will not in any circumstances accept the return of products which are listed in the Sellers price list but are not normally stocked by Seller.